Patient Visiting Hours

In order to protect inpatients during the Covid-19 pandemic, Hospital 9 de Julho has continuously improved its inpatient visit and companion policy. Below, see the permanence rules and important guidelines for companions and visitors.

Sector	Coverage	Visit	Companion*
Emergency Room Rest 2	Red Protocol	Not applicable	Prohibited.
Emergency Room Rest 2	Green Protocol	Not applicable	Cleared.
Emergency Room  Medication Room	Green Protocol	Not applicable	Cleared.
Emergency Room Offices	Green Protocol	Not applicable	Cleared.
Emergency Room (Flu ward)	Red Protocol	Not applicable	Prohibited.
Critical Block (BC)        ICUs and UCE	Red Protocol	Restricted.  It will only be allowed when there is a medical evaluation and the benefit to the patient or special situations (patient awakening, EV situations) are confirmed.	Prohibited.
	Blue Protocol	Restricted. Only when not with a companion. Even beds on even days and odd beds on odd days from Monday to Friday at predetermined times. One visitor per patient for 30 min.	Cleared.
	Green Protocol with accommodation for a companion	Restricted. Only when not with a companion. Even beds on even days and odd beds on odd days from Monday to Friday at predetermined times. One visitor per patient for 30 min.	Cleared.
	Green Protocol open bed	Restricted. Only when not with a companion. Even beds on even days and odd beds on odd days from Monday to Friday at predetermined times. One visitor per patient for 30 min.	Cleared.
Non-Critical Block (BNC) General and Oncology	Red Protocol, Orange	Prohibited.	Prohibited.
	Blue Protocol	Cleared. Only when not with a companion. One visitor a day, for one hour.	Cleared.
	Green Protocol	Cleared. One visitor a day, for one hour	Cleared.
Non-Critical Block Oncohematology / HSCT and Solid Transplant	Orange Protocol, Blue, and e Green	Prohibited.	Cleared. One companion authorized with a minimum stay of 48hrs and prior PCR collection for SARS-COV-2. The companion will be celared after the negative test result.
Surgical Patient	Red Protocol, Orange	Prohibited.	Restricted.
Surgical Patient	Blue Protocol	Cleared. Only when not with a companion. One visitor a day, for one hour.	Cleared.
Surgical Patient	Green Protocol	Cleared. One visitor a day, for one hour	Cleared.
Pediatric Patient  (BNC and BC)	Red Protocol, Orange, Blue, and  Green	Prohibited.	Restricted. One companion/guardian of the child (i.e., father and mother) authorized.

Rules for visits:

Must not be under 18 years-old ;
No symptoms suggestive of COVID-19;

Not having been exposed to suspected cases of COVID-19 in the past 14 days;
Wear a surgical mask (provided by the H9J); change the mask every 6 hours.

NOTE

Hospital Nove de Julho informs that, pursuant to Decree No. 64.959 of May 4, 2020 and SS Resolution No. 96 of June 29, 2020, in the state of São Paulo, the wearing of masks within establishments throughout the entire permanence is mandatory.
For safety reasons, non-adherence to the protocol may result in the restriction of the stay of companions with the patient;

The companion will not be allowed to remain in the hospital if they present symptoms suggestive of COVID-19;
Prior notice and definition of the name of who will be the companion.

Once the companion* has been defined, pay attention to prevention actions, namely:

Active search for daily symptomatics for the companion and patients;
Rotation of the companion is allowed only if it is impossible for him to remain throughout the period of hospitalization and the change will only be allowed if the other person can stay for at least 12 hours and must be notified in advance;

Care in orange or red protocol units:
The entry of suitcases/clothes bag is not allowed in the red protocol areas. Always ask for help from the hospital's concierge service;
The companion, when indicated and released, must wear an N95 mask, waterproof apron and procedure gloves (supplied by the hospital) inside the patient's room; 
It is not allowed to leave the room, unless requested by the nursing staff;
Avoid direct contact with the patient, such as kissing and hugging. If you need to touch the patient, sanitize your hands and change the gloves;

Sanitize your hands with soap and water or alcohol gel after going to the bathroom and changing gloves;
Do not share personal hygiene or common use items, i.e.: fork, spoon, washcloth, etc.;
Remove the mask just to eat, and at this time, you should remain in the room, but as far away from the patient as possible;
Care in other units: 
Companion must remain wearing a surgical mask even inside the patient's room;

The mask must be changed every 6 hours and will be provided by the nursing staff at each shift;
Avoid direct contact with the patient, such as kissing and hugging. If you need to touch the patient, sanitize your hands and change the gloves;
Sanitize your hands with soap and water or alcohol gel after going to the bathroom and changing gloves;
Do not share personal hygiene or common use items, i.e.: fork, spoon, washcloth, etc.;
Remove the mask just to eat, and at this time, you should remain in the room, but as far away from the patient as possible.

The nursing team will screen all companions twice a day (regardless of the unit/area of hospitalization), checking temperature and asking questions about signs and symptoms of COVID-19, if you present any of these, you must call another companion for the exchange and look for a health service. It will be registered in the medical record according to the standard annotation.

We encourage family and friends to adopt virtual ways of contacting our patients, using platforms such as Skype, Teams, and Whatsapp, among others.

Visiting Hours

Inpatient visit and companion policy